Customer Service Representative
3.
4 New Franken, WI New Franken, WI Full-time Full-time Estimated:
$32.
1K - $40.
6K a year Estimated:
$32.
1K - $40.
6K a year 2 days ago 2 days ago 2 days ago Start with an hourly rate and after 90 days get paid hourly rate
commission! THE COMPANY Dental Health Products, Inc.
(DHP) has been supporting and empowering independent dentistry with unique solutions for over 30 years.
Founded in 1991, DHP has grown from a home-based business to a nationally ranked dental supply distributor offering over 50,000 products represented by more than 450 manufacturers.
THE POSITION The primary responsibilities of a Customer Service Representative will be to assist Sales Representatives with customer inquiries, order entry and account maintenance, which will include outbound calling to existing clients.
The CSR will play an intricate role in building relationships with both internal and external customers.
They will also ensure that all DHP customers are serviced in a timely, professional and thorough manner.
WHAT YOU WILL BE DOING.
Answering/transferring inbound calls to appropriate sales rep.
Document customer information in System.
Receive and process orders.
Participation in ongoing product training is mandatory.
Responsible for maintaining existing relationships with current customers.
Track customer's packages.
Filing duties to maintain customer files & folders.
Enter new prospects/customers in the computer system.
Creating documents such as letters, quotes (work with rep on pricing and cross-referencing products).
Prepare documentation on return products (call tags).
File damaged/lost claims with appropriate carrier.
All other duties as assigned.
WHAT YOU WILL NEED High school diploma or general education degree (GED) One to three months related experience and/or training Ability to calculate figures and amounts such as discounts, interest, commissions proportions and percentages.
Proficient with computers WHY SHOULD YOU APPLY? Freedom to make decisions and collaborate with management at a family-owned company.
Casual dress code and teamwork culture Strong work/life balance that includes PTO, Vacation, Paid Holidays, and flexible scheduling Competitive Benefit Package (health, dental, vision, employee assistance program, short/long term disability and life insurances, 401(k) retirement plan, FSA, DCFSA) Onsite Health Care Clinic (No Cost) Job Type:
Full-time Education:
High school or equivalent (Preferred)
Experience:
Customer Service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
4 New Franken, WI New Franken, WI Full-time Full-time Estimated:
$32.
1K - $40.
6K a year Estimated:
$32.
1K - $40.
6K a year 2 days ago 2 days ago 2 days ago Start with an hourly rate and after 90 days get paid hourly rate
commission! THE COMPANY Dental Health Products, Inc.
(DHP) has been supporting and empowering independent dentistry with unique solutions for over 30 years.
Founded in 1991, DHP has grown from a home-based business to a nationally ranked dental supply distributor offering over 50,000 products represented by more than 450 manufacturers.
THE POSITION The primary responsibilities of a Customer Service Representative will be to assist Sales Representatives with customer inquiries, order entry and account maintenance, which will include outbound calling to existing clients.
The CSR will play an intricate role in building relationships with both internal and external customers.
They will also ensure that all DHP customers are serviced in a timely, professional and thorough manner.
WHAT YOU WILL BE DOING.
Answering/transferring inbound calls to appropriate sales rep.
Document customer information in System.
Receive and process orders.
Participation in ongoing product training is mandatory.
Responsible for maintaining existing relationships with current customers.
Track customer's packages.
Filing duties to maintain customer files & folders.
Enter new prospects/customers in the computer system.
Creating documents such as letters, quotes (work with rep on pricing and cross-referencing products).
Prepare documentation on return products (call tags).
File damaged/lost claims with appropriate carrier.
All other duties as assigned.
WHAT YOU WILL NEED High school diploma or general education degree (GED) One to three months related experience and/or training Ability to calculate figures and amounts such as discounts, interest, commissions proportions and percentages.
Proficient with computers WHY SHOULD YOU APPLY? Freedom to make decisions and collaborate with management at a family-owned company.
Casual dress code and teamwork culture Strong work/life balance that includes PTO, Vacation, Paid Holidays, and flexible scheduling Competitive Benefit Package (health, dental, vision, employee assistance program, short/long term disability and life insurances, 401(k) retirement plan, FSA, DCFSA) Onsite Health Care Clinic (No Cost) Job Type:
Full-time Education:
High school or equivalent (Preferred)
Experience:
Customer Service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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